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FAQ   

I can't find an item I'm looking for?

Try just using the person first or last name. We put in some key search words but the more you put in the less of a chance you have to find what you looking for. Be simple. If you still can't find it write to us, we may have it.

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How long will it take to get my order?
All orders are shipped out 24-48 hours after we receive them. Unless otherwise stated it is shipped through the US Post office and can take between 2-5 days in the US and Canada
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What is the autograph program?
J&J Collectibles autograph program is this, if there is a guest of a convention you would like an autograph of if we are attending the convention we will get the autograph for you. You can either send us an item to be signed or have us choose one from the items the guest has. There is a $5.00 charge over the cost of the autograph for this service plus return shipping.
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What is the difference between "Special Edition" and "Limited Edition"?
"Special Edition" means there is an open run or no limit to the number of pieces that were made. "Limited Edition" means that there is only a certain number of pieces of that item made and once it is sold out it will never be available again
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When I call all I get is a answering machine?

We do this as a side job.We have regular jobs from 9-5 EST. That is why there is a machine and I do call back everyone who calls ASAP. The only reason for any delay would be if we are out of town, getting new inventory or doing a show.
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What is UACC?
UACC is the Universal Autograph Collector's Club. There a certain rules and standards that have to be upheld in order to be a member. If you want more info about them go to www.uacc.org
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Where do you obtain your autographs?
98% are obtained in person at various openings, after parties and such. We do buy some from private collectors and from estate auctions as well. If you are wondering how we obtained a certain photo ask we'd be more than happy to let you know
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I have an autograph I would like to sell, what do I do?
Feel free to contact us either by phone or through email
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